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Shipping Policy

Thank you for choosing Tied With Love for your handcrafted bow and rag garlands! We take great care in creating and packaging each unique piece, and we want to ensure your order arrives safely and promptly.

1. Order Processing Time

  • Handcrafted with Care: All of our bow and rag garlands are handmade  Please allow 3 business  days  for your  orders to be carefully crafted, quality-checked, and packaged before it ships. This applies to instock fabric only. Special orders require extended time.

  • Peak Seasons: During peak holiday seasons (e.g., Christmas, Halloween, Valentine's Day) or promotional events, processing times may be slightly longer. We will always communicate any significant delays on our website or through email.

2. Shipping Methods & Carriers

  • We primarily ship via USPS

  • Available Shipping Options:

    • Standard Shipping: [Estimated delivery time,  3-7 business days]

    • Expedited Shipping : [Estimated delivery time, 2-3 business days - Please note that expedited shipping only speeds up transit time, not the order processing time.

3. Shipping Costs

  • Shipping costs are calculated based on the weight 

  • You can view the exact shipping cost for your order during the checkout process before final payment.

  • Free Shipping: We may offer free standard shipping on orders over $100

4. Tracking Your Order

  • Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.

  • You can use this tracking number on the carrier's website to monitor the progress of your delivery.

5. Domestic Shipping (United States)

  • We ship to all 50 states within the United States with the exception of Alaska and Hawaii

7. Incorrect Shipping Address

  • Please double-check your shipping address carefully before submitting your order.

  • If an incorrect address is provided and the package is returned to us, you will be responsible for the cost of re-shipping the item to the correct address.

  • If you realize there's an error immediately after placing your order, please contact us at tiedwithlovexoxo@gmail.com as soon as possible. We will do our best to update the address if the order has not yet been processed for shipping.

8. Damaged or Lost Packages

  • While we meticulously package each order, unforeseen issues can occur during transit.

  • Damaged in Transit: If your order arrives damaged, please contact us immediately  at tiedwithlovexoxo@gmail.com with photos of the damaged packaging and product. We will work with you to resolve the issue, which may include a replacement or refund.

  • Lost Packages: If your tracking information indicates that your package has been delivered but you have not received it, please:

    • Check with neighbors or household members.

    • Look in less obvious spots around your delivery location.

    • Contact USPS directly with your tracking number.

    • If you're still unable to locate your package after contacting the carrier, please reach out to us at tiedwithlovexoxo@gmail.com and we will assist you further.

9. Returns Due to Non-Delivery

  • If a package is returned to us by the carrier due to an undeliverable address or failure to pick up the package, we will contact you to arrange re-delivery. Additional shipping charges will apply. If you choose not to have the item re-shipped, a refund will be issued for the product price, minus the original shipping cost and any return shipping fees incurred by us.

Questions?

If you have any questions about our shipping policy, please don't hesitate to contact us at tiedwithlovexoxo@gmail.com

For Your Info

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Shipping Policy

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Refund Policy

Frequently Asked Questions 

  • How long are your bow garlands?  Each bow is approximately 13 inches wide. A 3 bow garland is approximately 3.25 ft and a 5 bow garland is 5. 42 ft wide. This measurement does not take into account the twine or ribbon on either side used for hanging.

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  • What are your garlands made of?  Our bow garlands are crafted from cotton material. They are secured to a durable twine or ribbon using rubber backed pins. This makes our bow garlands uniques in that they can be removed, rearranged, or separated to use individually or in different combinations.​ Our rag garlands are hand tied with strips of fabric combined with ribbon and/or lace pieces on sturdy twine.

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  • Are your garlands safe for nurseries/children's ​rooms?​​​ While our garlands are decorative, they aer not toys and should be hung securely out of reach of small children.

 

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